Washington State University Veterinary Teaching Hospital - 24hr Emergency

Washington State University Veterinary Teaching Hospital - 24hr Emergency is an emergency & critical care practice in Pullman, WA.

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Washington State University Veterinary Teaching Hospital - 24hr Emergency is an emergency & critical care practice in Pullman, WA. Located at 205 Ott Rd.

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Photos via Google · Washington State University Veterinary Teaching Hospital - 24hr Emergency, Darrel the doge, Cali forni

Contact & hours

Address

205 Ott Rd
Pullman

Phone

(509) 335-0711

Website

hospital.vetmed.wsu.edu

4.0 · 278 Google reviews

Recent reviews

2 months ago

Kendal G

We have had to take our asthmatic cat here multiple times because he gets flare ups that need immediate treatment before we can get him to our regular vet. WSU was able to get his breathing back to normal in a period of around 12 hours, but the vet students/doctors controlling the care he gets refuse to listen to us on what medicine and treatment works best for him. We have owned him for almost 5 years and have had to go through this many times, we know what works best for him. We understand the need to get a medical history and explain their plan of action, but we have had multiple instances of them refusing to give a steroid shot we know works to bring his breathing back to normal because there are some health risks that can arise from administering this. He has his bloodwork done often and all of his levels are normal every time, he had never had a problem with this medicine in the past, his regular vet administers it on an as needed basis and she was flabbergasted they refused to give him the medicine. They would only give him a different stupid shot that wears off in a day or two, causing him to flare up AGAIN and needing even more medicine to get him back to normal because he now got two different steroid medications instead of the one that actually works long term but can possibly cause issues. We have had to ask our vet to manually put notes in his records telling the vets to administer the medication they refuse to use. The last time we went the vet student said they would talk to the doctor on administering the specific steroid he needs because we had to emphasize at least 5 times that this medication works for him and no other treatments work as well for the long term delay of flare ups. They lied and said they just didn’t have the medication which we know is false and gave him the other steroid that does not work effectively on him overnight so we had no say on that administration before it was given. Would not recommend if you have a pet that may need treatment that isn’t quite standard go to care, they will not listen and just do what they think is right even if other vets have been doing this treatment for years and has to tell them to do it. I believe it is their egos thinking they know best and don’t have to listen to owners because they’ve been through the schooling. They are also extremely expensive for the services they provide and always contact you later than they say they will, we often have to call hours after they said they would to get a status update. Obviously I am very happy that he is able to get oxygen and his inhalers to bring his breathing back to normal, but they would rather keep him overnight with no additional treatment, that delays his return to baseline, so we can take him to ANOTHER vet when we can get in to actually give him the medication that stops his flare ups long term.
4 months ago

Bianca

We are incredibly grateful to the team at WSU Veterinary Teaching Hospital. I am so thankful that my research of a surgeon that could safely complete a thorascopic surgery for our 14 year old diabetic lab lead us to WSU and specifically Doctor Fransson. We spoke with other surgeons at veterinary hospitals in Washington state and none of them could compare to Doctor Fransson's compassion and thoroughness. She listened to our concerns and our dog's preexisting health issues and came up with a surgical plan that was as safe and minimally invasive as possible to ensure that our senior boy could recover as quickly as possible and have the best possible outcome. The resident, Doctor Morris, was equally impressive and made several critical suggestions that ensured our dog recovered exceptionally well. The vet students were incredible as well and kept us regularly updated. We would have taken our dog anywhere in the U.S. and paid any price necessary to get our dog the world class level of care we received at WSU. We will forever be thankful to Doctor Fransson, Doctor Morris and the entire team at WSU. Every interaction with them was truly exceptional. If you are in the Pacific Northwest and are looking for a minimally invasive surgery for your beloved pet there is absolutely nowhere better to go.
5 months ago

cjpanda ridenour

If I could give a zero I would, they almost killed my dog, they refuse to put her on a antibiotic or probiotic at my request, but test after test and tore part of her nose off for a feeding tube. They wanted to do a plasma transfusion and we decided to put her down, then they decided to go into her tummy for a culture to put her on a antibiotic, which I agreed to so she could get antibiotics, they did not get results back before putting her on antibiotics, sad I had to pay more money for more test to get her on antibiotics to get her feeling better. Then they throw me low platelets level trying to talk me into leaving her there longer, I call this a money grab , sad they can do this to the animals and to people. It's inhumane. No one should have to go thru this, no one, remember it's a school , teaching students, but yet they charge more than a vet. And if you want a second opinion, they refuse to send records to the other. I paid for that. I will never take my dog there again, nor will I donate a dog there again, ( which I did 9 years ago, when I put a different dog down I donated her body to them, ) I would not recommend taking your dog there unless you want to max out your credit card. I was so disappointed, as first time I took her there 3 years ago she was treated good. Very sad. I would like to add , they tore off a piece of her nose as they didn't know how to do the feeding tube correctly. Animal cruelty at best for this place..

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7 months ago

Emily Akin

As someone who works in vet med, I was very happy with WSU, their staff and vet students, the prices, and the level of care my cats received. One of my cats became very sick shortly after moving to Pullman, and WSU without a doubt saved her life. She became anemic and ended up needing 3 blood transfusions over the course of about 4 months. After a very comprehensive workup, we finally got our unfortunate diagnosis of an aggressive cancer with a median survival time of 6-9 months with chemo. She handled the chemo like an absolute champ and I’m happy to say she’s been in remission since May of 2023, almost 2.5 years later. I worked with several teams during this time: Internal Medicine, Cardiology, Integrative Medicine, the ER, and of course Oncology. Everyone was so kind and helpful, and loved working with my girl. I was there at least once a week for several months, and the CSRs, cashiers, and pharmacy all became very familiar with us. Having just moved to a new city and state, it was nice to feel so welcomed by everyone in that hospital. I have since moved away, but I would absolutely go back to the WSU VTH if I ever needed to!
8 months ago

Merigold

Fantastic vet hospital! They have provided excellent service for my dogs (and one of my turtles!). Prices are very reasonable. I can’t recommend them enough. I don’t know what I would do without them. We’ve utilized their emergency department, cardiology, internal medicine, and oncology. Thank you for all you do. Now if only I could get frequent flyer miles for my medical problem child, Scooby. 😅

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Washington State University Veterinary Teaching Hospital - 24hr Emergency

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