What species of animals does VCA Almaden Valley Animal Hospital provide care for?

VCA Almaden Valley Animal Hospital provides veterinary care for both cats and dogs. They offer services designed to meet the health needs of these common household pets, focusing on delivering world-class medicine with a hometown approach.

Does VCA Almaden Valley Animal Hospital offer wellness programs for pets?

Yes, VCA Almaden Valley Animal Hospital offers CareClub® Wellness Plans. These plans are designed to provide personalized pet health care, aiming to make managing a pet's health needs more convenient and tailored to real life situations.

How can pet owners manage their pet's health care and appointments online?

Pet owners can use myVCA to stay connected and manage their pet's health care. This platform allows access to live chat, online refills for prescriptions, food, and treats, tracking of vaccine status, and quick appointment booking.

What should pet owners do if they have an urgent matter or emergency?

For urgent matters or emergencies, pet owners should not use the online contact form. Instead, they are advised to call the hospital directly for immediate attention. The online form is intended for non-urgent questions or concerns.

What type of care philosophy does VCA Almaden Valley Animal Hospital follow?

The hospital aims to set the standard for world-class medicine combined with hometown care. They focus on making a difference for pets, people, and the planet, while also contributing to the future of veterinary medicine.

VCA Almaden Valley Animal Hospital

VCA Almaden Valley Animal Hospital is a general practice practice in San Jose, CA. Procedures include First Exam, Wellness Plans, Preventive Care, and Emergency Virtual Waiting Room.

Get Directions View on Maps ↗ Call (408) 268-3550 Book Consultation

About

VCA Almaden Valley Animal Hospital in San Jose, CA, provides general veterinary care for cats and dogs. The hospital emphasizes world-class medicine with a hometown approach, offering services such as preventive care, wellness plans, and initial examinations. Pet owners can also utilize online tools for prescription and food refills, appointment scheduling, and tracking vaccine status.

The clinic serves the San Jose area, specifically located on Almaden Expressway. They offer an Emergency Virtual Waiting Room and provide resources for pet health information. For urgent matters, clients are directed to call the hospital directly rather than using online forms.

Procedures

First Exam
Wellness Plans
Preventive Care
Emergency Virtual Waiting Room

Photos

Photos via Google · VCA Almaden Valley Animal Hospital, Nicole, Derek Zu

Frequently asked questions

What species of animals does VCA Almaden Valley Animal Hospital provide care for?: VCA Almaden Valley Animal Hospital provides veterinary care for both cats and dogs. They offer services designed to meet the health needs of these common household pets, focusing on delivering world-class medicine with a hometown approach.
Does VCA Almaden Valley Animal Hospital offer wellness programs for pets?: Yes, VCA Almaden Valley Animal Hospital offers CareClub® Wellness Plans. These plans are designed to provide personalized pet health care, aiming to make managing a pet's health needs more convenient and tailored to real life situations.
How can pet owners manage their pet's health care and appointments online?: Pet owners can use myVCA to stay connected and manage their pet's health care. This platform allows access to live chat, online refills for prescriptions, food, and treats, tracking of vaccine status, and quick appointment booking.
What should pet owners do if they have an urgent matter or emergency?: For urgent matters or emergencies, pet owners should not use the online contact form. Instead, they are advised to call the hospital directly for immediate attention. The online form is intended for non-urgent questions or concerns.
What type of care philosophy does VCA Almaden Valley Animal Hospital follow?: The hospital aims to set the standard for world-class medicine combined with hometown care. They focus on making a difference for pets, people, and the planet, while also contributing to the future of veterinary medicine.

Contact & hours

Address

15790 Almaden Expy
San Jose

Phone

(408) 268-3550

Website

vcahospitals.com/almaden-valley

4.3 · 141 Google reviews

Recent reviews

4 months ago

Atreyu Shadow

I’m extremely disappointed with how my appointment was handled. I received a confirmation text stating my guinea pigs had appointments at 11:30 and 12:00, which reasonably implies a window during that time. Nowhere in that message did it explain that arriving closer to 12:00 would result in my appointments being canceled outright. When I arrived around 12:00, I was told they suddenly couldn’t see my pets because the doctors were going to lunch and they “needed an hour and a half” to see both guinea pigs—something I was already aware of and had been told previously. What I wasn’t told was how rigid and unforgiving the timing would be, especially considering the confusing wording of the confirmation text. I had already taken time off work for this appointment, and the response I received was completely nonchalant, as if my time didn’t matter at all. No effort was made to accommodate, explain ahead of time, or take responsibility for the poor communication. If your scheduling is this strict, it needs to be clearly communicated upfront. I won’t be rescheduling here and will be taking my pets elsewhere.
5 months ago

Melissa He

I just went in for a wellness exam for my cat, and I had Dr. Heidi Stiehl as my vet. She was so kind and attentive towards my cat, and she patiently and fully answered all of my questions relating to my cat's health. My cat was stressed at first, but she calmed down through the appointment! The appointment was also very efficient and I didn't wait long, but at the same time, it didn't feel rushed. I've had good experiences with some of the other vets here as well. The pricing was very transparent, but after searching up prices for the 3yr Purevax Rabies Vaccine, the $219 they charged (just for the vaccine!) is extremely steep and more than double the price in other clinics. However, having the appointment be a good experience for my cat was overall worth it in my opinion.
a year ago

Olena Fedorova

This Vet clinic is our cat, Hoovers’ clinic for all medical related care for a couple of years. The veterinarians are highly knowledgeable, who genuinely care about their patients. The entire team is dedicated, compassionate, and professional. Every visit they treat our cat, Hoover, like he is their own, showing so much love and care. The doctor takes time to explain everything in detail, answer all my questions, and provide excellent advice ensuring I feel comfortable with the treatment plan options. I trust this clinic completely with Hoovers' health and would recommend it to anyone looking for top-quality veterinary care. Thank you so much VCA Almaden team for going above and beyond to ensure our kitty is comfortable and well taken care of!

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5 months ago

Vanessa Trimble

Had a wonderful experience at this when we went in for our first appointment to establish care for one of our kitties. Dr. Miyamoto and the CSRs were very attentive and kind. I would definitely recommend this location!
8 months ago

Shuyu Chiang

Update: after discussion and communication with management, I am satisfied with how my experience was handled. I will preface this by saying that I’m sure the doctors and technicians here have adequate medical knowledge and would not do anything that jeopardizes the health of the animal. However, over the past three months, I have experienced worsening communication and disingenuous business practices that has left me wary of their customer service. I actually had a good experience the first few times I came to this location, but during a follow up for my cat’s fracture, there was a miscommunication where the doctor ordered an x ray and interpretation that left me with a $600+ bill that I was not given an estimate for. I did pay the full amount. While I verbally approved of the procedure, I felt mislead by the omission in price. I discussed the situation to the manager and she gracious offered me a $200 future discount on my cat’s next set of x-rays. I accepted and thought that was extremely kind. The manager explained that the credit was reflected in my account and I left. In the following appointments, I asked about the results of the radiology interpretation, only to find out (only after asking three separate staff members, who all initially gave differing answers as to if it was available) that it was cancelled and never performed. At no point during the credit process did the manager or doctor tell me they were cancelling this procedure. This was a line item that cost almost $150, which I paid for in full. The “future discount” the manager claimed to be giving me was just the cost of the procedure and a separate ~$50 courtesy discount. In essence, I prepaid over a hundred dollars, under the guise that I was graciously getting compensation from the manager. I have no qualms with actually paying for what I receive. I believe the appropriate response would have been to fully reverse the original transaction (of the x ray and interpretation) and charge a new transaction for just the xray which already occurred and must be paid for. Alternatively, if it is impossible for VCA to refund a transaction, the staff at this location could’ve just been more honest with me that they could only offer a refund via “store credit.” By claiming I was getting a courtesy discount, this location misled me and I now find it difficult to trust the staff and doctors at this VCA. I now have very little faith in this location to be honest and communicative with me. If you choose to bring your pet to this location, I recommend always asking exactly what they will be charging you for, the purpose of each procedure, and getting a clear understanding of when those results will be communicated to you. My recent experience is that they will not be proactive and helpful when communicating and are more than happy to take your money without educating you about what they actually do for your pet.

Reviews via Google

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