What types of surgical services are available at Banfield Pet Hospital - San Jose Brokaw?

Banfield Pet Hospital - San Jose Brokaw offers standard surgery services for pets, including general dentistry, spay and neuter procedures. They also perform general surgeries such as removing foreign objects, repairing wounds, removing masses or tumors, and orthopedic surgery, prioritizing safety, pain management, and smooth recovery.

What diagnostic and imaging services does Banfield Pet Hospital - San Jose Brokaw provide?

The clinic utilizes various diagnostic methods including dental digital X-rays to see below the gumline for issues like infections and periodontal disease. They also offer digital radiology (pet X-rays) to diagnose conditions such as fractures, swallowed objects, intestinal blockages, and lung disease. On-site laboratory diagnostics provide fast results for blood work, urinalysis, and parasite screening.

Does Banfield Pet Hospital - San Jose Brokaw offer virtual care options?

Yes, for pets with an Optimum Wellness Plan, the clinic offers virtual visits with a vet or vet tech, and 24/7 Pet Chat™ with a veterinary professional. These virtual services allow pet owners to get personalized wellness support, ask questions about their pet's health, and receive advice from home.

What preventive care services are offered for pets?

The clinic provides comprehensive wellness exams, vaccinations for common diseases like rabies, parvovirus, Bordetella, FVRCP, and FeLV, and year-round flea, tick, and heartworm prevention. They also offer microchipping and personalized nutrition recommendations based on a pet's age, breed, lifestyle, and health needs.

What is Pet Chat™ and how does it work?

Pet Chat™ provides 24/7 access to a credentialed veterinary tech for real-time support via text, available through the Banfield app or MyBanfield. It allows pet owners to get advice on new symptoms, determine if a vet visit is needed, and receive general pet health advice. This service is included with every Optimum Wellness Plan and Banfield Access Plan.

Banfield Pet Hospital

Banfield Pet Hospital is a general practice in San Jose, CA. Procedures include Wisdom Panel™ Canine DNA test, Spaying and neutering, Medical grooming, and In-house veterinary pharmacy.

Get Directions View on Maps ↗ Call (408) 453-6401 Book Consultation

About

Banfield Pet Hospital in San Jose Brokaw, CA, provides general veterinary care for dogs and cats. Services include comprehensive wellness exams, vaccinations, parasite prevention and treatment, nutrition recommendations, and behavior evaluations. The clinic also offers cat and dog skin and coat care, orthopedic evaluations and treatment, and pet gastrointestinal diagnosis and treatment.

Located inside PetSmart on E Brokaw Road, the clinic serves pet owners in North San Jose and nearby areas. They offer various appointment options including in-room appointments, convenient drop-off services, and virtual visits for Optimum Wellness Plan members. Foreign language and ASL interpretation services are available.

Surgical team

Morgan Taylor-Rakocevic

VMD

Dr. Taylor-Rakocevic has been with Banfield since 2017.

Procedures

Wisdom Panel™ Canine DNA test
Spaying and neutering
Medical grooming
In-house veterinary pharmacy
Dog and cat vaccinations
Pet dental care
Orthopedic evaluation and treatment
Foreign language and ASL interpretation services
Cat and dog skin and coat care
General surgery
In-house laboratory diagnostics
Nutrition recommendations
Microchipping
Pet Chat™
Parasite prevention and treatment
Behavior evaluation
Virtual visits
Online pharmacy
Pet Wellness 1:1
Flea, tick, and heartworm prevention
Drop-off services
End-of-life care
Comprehensive wellness exams
Pet gastrointestinal diagnosis and treatment

Equipment

Photos

Frequently asked questions

What types of surgical services are available at Banfield Pet Hospital - San Jose Brokaw?: Banfield Pet Hospital - San Jose Brokaw offers standard surgery services for pets, including general dentistry, spay and neuter procedures. They also perform general surgeries such as removing foreign objects, repairing wounds, removing masses or tumors, and orthopedic surgery, prioritizing safety, pain management, and smooth recovery.
What diagnostic and imaging services does Banfield Pet Hospital - San Jose Brokaw provide?: The clinic utilizes various diagnostic methods including dental digital X-rays to see below the gumline for issues like infections and periodontal disease. They also offer digital radiology (pet X-rays) to diagnose conditions such as fractures, swallowed objects, intestinal blockages, and lung disease. On-site laboratory diagnostics provide fast results for blood work, urinalysis, and parasite screening.
Does Banfield Pet Hospital - San Jose Brokaw offer virtual care options?: Yes, for pets with an Optimum Wellness Plan, the clinic offers virtual visits with a vet or vet tech, and 24/7 Pet Chat™ with a veterinary professional. These virtual services allow pet owners to get personalized wellness support, ask questions about their pet's health, and receive advice from home.
What preventive care services are offered for pets?: The clinic provides comprehensive wellness exams, vaccinations for common diseases like rabies, parvovirus, Bordetella, FVRCP, and FeLV, and year-round flea, tick, and heartworm prevention. They also offer microchipping and personalized nutrition recommendations based on a pet's age, breed, lifestyle, and health needs.
What is Pet Chat™ and how does it work?: Pet Chat™ provides 24/7 access to a credentialed veterinary tech for real-time support via text, available through the Banfield app or MyBanfield. It allows pet owners to get advice on new symptoms, determine if a vet visit is needed, and receive general pet health advice. This service is included with every Optimum Wellness Plan and Banfield Access Plan.

Contact & hours

Address

1098 E Brokaw Rd Unit 50
San Jose

Phone

(408) 453-6401

Website

banfield.com/locations/veterinarians/ca/san-jose/sjb?cid=yext_local

4.1 · 182 Google reviews

Recent reviews

3 months ago

Maja Gutierrez

We’ve spent thousands here and left really frustrated. Our dog was diagnosed with pneumonia at this location. We followed every recommendation — X-rays, medication, follow-ups — and spent over $2k. The follow-up vet told us she was mostly healed and likely didn’t need more imaging. Later, we scheduled a dental cleaning and showed up early, missing work, only to be told they wouldn’t do it because “she still has pneumonia.” Apparently, the improvement was never properly documented. When we tried to explain that we completed treatment with them, the vet told us: “No doctor would be comfortable treating your dog in this condition.” That was honestly shocking, considering we followed all of their medical advice and paid for the treatment there. To make matters worse, we were encouraged to upgrade our wellness plan for imaging coverage without clearly understanding that it resets a 12-month contract. Now they want over $1,000 just to cancel. Between poor documentation, dismissive communication, and being locked into an expensive plan, this has been a really disappointing experience. I’d be very cautious about signing up for a wellness plan here.
3 months ago

Jinghong

Longterm treatment with no clear diagnosis - Disappointing Experience My dog was treated at this Banfield location for over a year for chronic skin issues. Every month, we were told to return for Cytopoint injections, but no clear diagnosis was ever given. Despite repeated symptoms, no deeper tests (like allergy panels or skin scrapings) were offered. We also had recurring ear infections. Each follow-up still charged a full visit fee, even when the previous treatment failed. On one occasion, my dog came home flinching when touched near the ear, which made me concerned about how he was handled. We’ve since switched clinics and are re-evaluating his case. Sharing this so others can ask better questions and seek second opinions early.
7 months ago

Ryan Vallieu

Very friendly. Explained all service and costs prior to appointment. Able to offer the heartworm medication we usually use. Service was really quick. I barely had time to run over to Peet's to get some coffee.

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7 months ago

Mane Ahmed

I want to thank dr park and the amazing staff such as Julianna and the rest of the gals (I am so sorry for having missed your names) for taking such good care of my baby cash.. my sweet boy cash was not eating and refusing water after vomiting on Tuesday out of no where... Thursday morning I called to been seen and the ladies encouraged me to come.. I was so scared and anxious because I was afraid that my baby was going to be getting weaker and weaker if I didn’t take him right away.. I had an appointment at 3:30 but the gals told me to come earlier before 1130 which I did.. when I arrived Juliana was so kind and went over cash’s treatment for the day and did not once harass me into paying for services until once he was seen.. she was also kind enough to introduce me to the wellness membership which came in the clutch because it would cover everything my son needed and what it didn’t cover such as the IV, the anti nausea and appetite stimulant at a discount for having the membership.. I went home feeling okay and anxious but grateful he was being taken care of.. I found out my baby had elevated kidneys and positive for FIV… dr park called me and went over next steps with me and was so sweet to help my boy feeling comfortable and at ease.. they sent me home with his meds, prescribing meditated food and encouragement that everything will be okay.. this was on Thursday and today is Sunday.. my baby is getting back into his groove and eating slowly and feeling better.. if it weren’t for their urgency and their kindness I would have been so confused and my child may have passed due to dehydration and the kidneys.. thank you for all you did for me and my cashie… god bless you all.
3 years ago

Linh Russell

We got the membership and it gives me peace of mind because it has unlimited vet visits. However, when we go to the visits, I feel that they give recommendations for extra services that are not really needed as much. Also, wait time is usually over one week. When the Banfield closest to we closed down it was a two weeks or more to book an appt @ another place. I got a premium plan so it included spade or neutering and dental cleaning annually. So the dental cleaning alone is well worth the money. Plus you get a chance on heartworm and tick and flea meditation. And also discounts on special RX dog food. Every year the plan will go up, but I will still keep it because of the overall benefits.

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