What types of diagnostic imaging are available at this Banfield location?

This Banfield Pet Hospital offers various diagnostic imaging services to help identify and treat pet injuries and illnesses. These include dental digital X-rays, which are often performed during dental cleanings to examine below the gumline for infections or periodontal disease. Digital radiology (pet X-rays) is also available to evaluate bones, joints, and internal organs for conditions like fractures, swallowed objects, or lung disease.

What surgical procedures does Banfield Pet Hospital - San Jose Brokaw offer?

Banfield Pet Hospital in San Jose provides standard surgery services for pets. These include general dentistry and spay and neuter procedures. The clinic also performs general surgeries such as removing foreign objects, repairing wounds, and removing masses or tumors. Orthopedic surgery is also listed among the general surgery offerings. The team prioritizes safety, pain management, and a smooth recovery for pets.

Can pet owners receive remote veterinary support from this clinic?

Yes, pet owners with an Optimum Wellness Plan can access remote veterinary support. This includes virtual visits with a vet or vet tech for personalized wellness support. Additionally, 24/7 Pet Chat™ allows connection with a veterinary professional via text for advice on symptoms, general concerns, or next steps for illness. Pet Chat enables uploading photos and short videos for better context.

What services are available for pets requiring specialized care for skin or behavior issues?

This clinic offers behavior evaluations for concerns such as aggression, anxiety, excessive barking, and destructive habits, providing techniques and resources to support pets. For skin and coat issues, they diagnose and treat conditions like dryness, itching, allergies, hot spots, and hair loss, which can stem from parasites or infections. Medical grooming under veterinary supervision is also available for severe matting or skin conditions.

Does this Banfield location offer support for end-of-life care?

Yes, the San Jose Brokaw Banfield Pet Hospital provides compassionate end-of-life care for pets. The veterinary team offers guidance on pain management, conducts quality of life assessments, and provides hospice care and palliative treatments. When necessary, humane in-office euthanasia services are available to support pets during their final stages of life.

Banfield Pet Hospital

Banfield Pet Hospital is a general practice practice in San Jose, CA.

Get Directions View on Maps ↗ Call (408) 453-6401 Book Consultation

About

This Banfield Pet Hospital location in San Jose offers a broad range of veterinary services, including preventive care, behavior evaluations, and specialized skin and coat treatments. The clinic provides orthopedic evaluations and treatment, comprehensive surgical services like spaying, neutering, and tumor removal, alongside advanced diagnostics such as digital X-rays and in-house laboratory testing. Additional support services include end-of-life care, medical grooming, and foreign language interpretation.

The clinic is situated inside PetSmart on E Brokaw Road, serving pet owners in North San Jose and surrounding areas. Patients can access care through in-room appointments, convenient drop-off services, or virtual visits and 24/7 Pet Chat for Optimum Wellness Plan members. Pet care records are transferable across Banfield locations.

Photos

Photos via Google · Banfield Pet Hospital, Lidu Galeana

Frequently asked questions

What types of diagnostic imaging are available at this Banfield location?: This Banfield Pet Hospital offers various diagnostic imaging services to help identify and treat pet injuries and illnesses. These include dental digital X-rays, which are often performed during dental cleanings to examine below the gumline for infections or periodontal disease. Digital radiology (pet X-rays) is also available to evaluate bones, joints, and internal organs for conditions like fractures, swallowed objects, or lung disease.
What surgical procedures does Banfield Pet Hospital - San Jose Brokaw offer?: Banfield Pet Hospital in San Jose provides standard surgery services for pets. These include general dentistry and spay and neuter procedures. The clinic also performs general surgeries such as removing foreign objects, repairing wounds, and removing masses or tumors. Orthopedic surgery is also listed among the general surgery offerings. The team prioritizes safety, pain management, and a smooth recovery for pets.
Can pet owners receive remote veterinary support from this clinic?: Yes, pet owners with an Optimum Wellness Plan can access remote veterinary support. This includes virtual visits with a vet or vet tech for personalized wellness support. Additionally, 24/7 Pet Chat™ allows connection with a veterinary professional via text for advice on symptoms, general concerns, or next steps for illness. Pet Chat enables uploading photos and short videos for better context.
What services are available for pets requiring specialized care for skin or behavior issues?: This clinic offers behavior evaluations for concerns such as aggression, anxiety, excessive barking, and destructive habits, providing techniques and resources to support pets. For skin and coat issues, they diagnose and treat conditions like dryness, itching, allergies, hot spots, and hair loss, which can stem from parasites or infections. Medical grooming under veterinary supervision is also available for severe matting or skin conditions.
Does this Banfield location offer support for end-of-life care?: Yes, the San Jose Brokaw Banfield Pet Hospital provides compassionate end-of-life care for pets. The veterinary team offers guidance on pain management, conducts quality of life assessments, and provides hospice care and palliative treatments. When necessary, humane in-office euthanasia services are available to support pets during their final stages of life.

Contact & hours

Address

1098 E Brokaw Rd Unit 50
San Jose

Phone

(408) 453-6401

Website

banfield.com/locations/veterinarians/ca/san-jose/sjb?cid=yext_local

4.1 · 179 Google reviews

Recent reviews

3 months ago

Maja Gutierrez

We’ve spent thousands here and left really frustrated. Our dog was diagnosed with pneumonia at this location. We followed every recommendation — X-rays, medication, follow-ups — and spent over $2k. The follow-up vet told us she was mostly healed and likely didn’t need more imaging. Later, we scheduled a dental cleaning and showed up early, missing work, only to be told they wouldn’t do it because “she still has pneumonia.” Apparently, the improvement was never properly documented. When we tried to explain that we completed treatment with them, the vet told us: “No doctor would be comfortable treating your dog in this condition.” That was honestly shocking, considering we followed all of their medical advice and paid for the treatment there. To make matters worse, we were encouraged to upgrade our wellness plan for imaging coverage without clearly understanding that it resets a 12-month contract. Now they want over $1,000 just to cancel. Between poor documentation, dismissive communication, and being locked into an expensive plan, this has been a really disappointing experience. I’d be very cautious about signing up for a wellness plan here.
3 months ago

Jinghong

Longterm treatment with no clear diagnosis - Disappointing Experience My dog was treated at this Banfield location for over a year for chronic skin issues. Every month, we were told to return for Cytopoint injections, but no clear diagnosis was ever given. Despite repeated symptoms, no deeper tests (like allergy panels or skin scrapings) were offered. We also had recurring ear infections. Each follow-up still charged a full visit fee, even when the previous treatment failed. On one occasion, my dog came home flinching when touched near the ear, which made me concerned about how he was handled. We’ve since switched clinics and are re-evaluating his case. Sharing this so others can ask better questions and seek second opinions early.
7 months ago

Ryan Vallieu

Very friendly. Explained all service and costs prior to appointment. Able to offer the heartworm medication we usually use. Service was really quick. I barely had time to run over to Peet's to get some coffee.

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7 months ago

Mane Ahmed

I want to thank dr park and the amazing staff such as Julianna and the rest of the gals (I am so sorry for having missed your names) for taking such good care of my baby cash.. my sweet boy cash was not eating and refusing water after vomiting on Tuesday out of no where... Thursday morning I called to been seen and the ladies encouraged me to come.. I was so scared and anxious because I was afraid that my baby was going to be getting weaker and weaker if I didn’t take him right away.. I had an appointment at 3:30 but the gals told me to come earlier before 1130 which I did.. when I arrived Juliana was so kind and went over cash’s treatment for the day and did not once harass me into paying for services until once he was seen.. she was also kind enough to introduce me to the wellness membership which came in the clutch because it would cover everything my son needed and what it didn’t cover such as the IV, the anti nausea and appetite stimulant at a discount for having the membership.. I went home feeling okay and anxious but grateful he was being taken care of.. I found out my baby had elevated kidneys and positive for FIV… dr park called me and went over next steps with me and was so sweet to help my boy feeling comfortable and at ease.. they sent me home with his meds, prescribing meditated food and encouragement that everything will be okay.. this was on Thursday and today is Sunday.. my baby is getting back into his groove and eating slowly and feeling better.. if it weren’t for their urgency and their kindness I would have been so confused and my child may have passed due to dehydration and the kidneys.. thank you for all you did for me and my cashie… god bless you all.
3 years ago

Linh Russell

We got the membership and it gives me peace of mind because it has unlimited vet visits. However, when we go to the visits, I feel that they give recommendations for extra services that are not really needed as much. Also, wait time is usually over one week. When the Banfield closest to we closed down it was a two weeks or more to book an appt @ another place. I got a premium plan so it included spade or neutering and dental cleaning annually. So the dental cleaning alone is well worth the money. Plus you get a chance on heartworm and tick and flea meditation. And also discounts on special RX dog food. Every year the plan will go up, but I will still keep it because of the overall benefits.

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