What types of surgical procedures are offered at Country Brook Animal Hospital?

Country Brook Animal Hospital provides both routine and advanced surgical procedures for pets. These procedures are performed with careful monitoring to ensure the well-being of the animals. Additionally, the clinic offers spay and neuter services, which support long-term health and population control.

What are the specialized interests of the veterinarians at Country Brook Animal Hospital?

Dr. Jesse Jenny, the Medical Director, has special interests in preventative medicine, dentistry, and ophthalmology, and a strong love for soft tissue surgery. Dr. Shain Warner's professional interests include preventive care and diagnostic imaging. The team collectively focuses on comprehensive small animal medicine.

Does Country Brook Animal Hospital offer services for pet travel or regulatory compliance?

Yes, Country Brook Animal Hospital provides pet health certificates. These certificates involve required examinations and documentation to support pet travel and ensure compliance with regulatory standards. This service helps pet owners prepare their animals for relocation or other necessary travel.

What kind of support does Country Brook Animal Hospital provide for pet owners regarding medication?

Country Brook Animal Hospital offers an online pharmacy support team dedicated to managing a home delivery program. This program aims to provide clients with cost savings, exceptional convenience, and peace of mind when obtaining medications for their pets. The team ensures support for pet health and well-being.

What experience do the veterinary support staff members have at Country Brook Animal Hospital?

The support team includes individuals with diverse experience. Chabre is a veterinary technician experienced with various animals including exotics. Kathy has over 25 years in the veterinary field, working in academia, research, and with many animal types. Valerie has over 20 years of clinical veterinary experience.

Country Brook Animal Hospital

Country Brook Animal Hospital is a general practice practice in Garland, TX.

Get Directions View on Maps ↗ Call (972) 530-3951 Book Consultation

About

Country Brook Animal Hospital provides full-service veterinary care for dogs and cats, with a focus on prevention, diagnostics, and lifelong wellness. The hospital offers comprehensive services including wellness care, vaccinations, dental care, surgery, spay and neuter, diagnostics, pet allergy management, pet health certificates, end-of-life care, and emergency care during available hours. Their team includes veterinarians with interests in soft tissue surgery, preventative medicine, dentistry, ophthalmology, and diagnostic imaging.

Serving Garland and Dallas County since 1987, Country Brook Animal Hospital cares for pets throughout Mesquite, Rowlett, Sachse, Richardson, Wylie, Plano, Dallas, Addison, Rockwall, Farmers Branch, and Balch Springs. The clinic offers same-day appointments, accepts drop-offs, and provides urgent care for unexpected illness or injury during their available hours. They also manage a home delivery program for pet medications.

Photos

Photos via Google · Country Brook Animal Hospital, Roxanne “Harlow” Gorena, Irma Muniz, Lynn Kenney

Frequently asked questions

What types of surgical procedures are offered at Country Brook Animal Hospital?: Country Brook Animal Hospital provides both routine and advanced surgical procedures for pets. These procedures are performed with careful monitoring to ensure the well-being of the animals. Additionally, the clinic offers spay and neuter services, which support long-term health and population control.
What are the specialized interests of the veterinarians at Country Brook Animal Hospital?: Dr. Jesse Jenny, the Medical Director, has special interests in preventative medicine, dentistry, and ophthalmology, and a strong love for soft tissue surgery. Dr. Shain Warner's professional interests include preventive care and diagnostic imaging. The team collectively focuses on comprehensive small animal medicine.
Does Country Brook Animal Hospital offer services for pet travel or regulatory compliance?: Yes, Country Brook Animal Hospital provides pet health certificates. These certificates involve required examinations and documentation to support pet travel and ensure compliance with regulatory standards. This service helps pet owners prepare their animals for relocation or other necessary travel.
What kind of support does Country Brook Animal Hospital provide for pet owners regarding medication?: Country Brook Animal Hospital offers an online pharmacy support team dedicated to managing a home delivery program. This program aims to provide clients with cost savings, exceptional convenience, and peace of mind when obtaining medications for their pets. The team ensures support for pet health and well-being.
What experience do the veterinary support staff members have at Country Brook Animal Hospital?: The support team includes individuals with diverse experience. Chabre is a veterinary technician experienced with various animals including exotics. Kathy has over 25 years in the veterinary field, working in academia, research, and with many animal types. Valerie has over 20 years of clinical veterinary experience.

Contact & hours

Address

3046 Lavon Dr #136
Garland

Phone

(972) 530-3951

Website

countrybrookvet.com

4.5 · 1474 Google reviews

Recent reviews

6 months ago

Andrea Garcia

⭐☆☆☆☆ – Absolutely unacceptable negligence and lack of compassion On November 3rd, 2025, our beloved dog Simona suffered a severe medical episode early in the morning. We rushed her to Country Brook Animal Hospital as soon as they opened. Dr. Kristy Yu attended her case. That morning, Dr. Yu performed X-rays and blood tests, but despite having the radiographs in her hands, she failed to recognize a massive tumor nearly 10 centimeters in size located between the liver and the spleen. She also missed the clear signs of internal bleeding and never checked Simona’s blood pressure, which later that afternoon was found to be dangerously low (50). Instead of recognizing the severity of the situation, Dr. Yu told us that all of Simona’s organs looked “perfectly fine,” suggested the problem might be neurological, and prescribed steroids without identifying the real cause. We were sent home with a dying dog. That same afternoon, after Simona endured four more painful episodes and passed away, we received an email from the hospital forwarding a message from an external radiologist —someone they had sent the X-rays to for review. That specialist clearly stated there was a large mass causing internal bleeding. The most shocking part: the hospital never called us with this life-or-death information. When I asked why, the manager’s response was that Dr. Yu “did everything right” and “did not have time to call because she was busy.” This level of negligence and indifference is simply unacceptable for any medical professional —let alone one entrusted with the lives of our family members. Had Dr. Yu taken the time to correctly read the X-rays or follow up with us, Simona could have been humanely relieved from her pain hours earlier, instead of suffering needlessly. We paid $724.91 for services that failed at every level of care, diagnosis, and basic compassion. To this day, we have not received any apology or acknowledgment of error. Please, think twice before trusting your pet’s life to this hospital or Dr. Yu. What happened to us should never happen to another family.
8 months ago

Steven McKinnon

We decided to adopt a neighbourhood cat. Having previously done some research on potential vets to replace our former vet, we decided on Country Brook. We could not be happier with our Choice. Our new kitty, "Gandalf," went through a thorough exam, by both the Veterinarian, Dr. Dunn, and a tech, Tina, for over an hour. We feel this speaks to the thoroughness of the exam, and the explanations. All questions were answered in detail and a plan for any and all contingencies was made. This included prophylactic testing, dosing and external lab testing. The price for this long, comprehensive exam and the treatments involved? $277. Far less than we expected. We've had a simple exam cost near that much at our former vet's place. Our new favourite place.
2 months ago

Lindsay Clock

The techs here are amazing. Everyone is so kind and thorough, and they try to make things as affordable as they can. I’ve used lots of different vets and CBAH is one of the best.

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5 months ago

Karen C.

I don’t usually leave reviews, but this experience has been bothering me. Country Brook is no longer the walk-in emergency clinic it once was. Dr. Pipes has sold the practice, and it now operates like a standard vet office with scheduled appointments and multiple newer doctors. If you’re expecting continuity of care, that’s no longer the case. Front desk/appointments: The front desk staff were wonderful. Scheduling was easy, and everyone I interacted with was kind, patient, and welcoming. This is one of the reasons this isn’t a one-star review. The visit: Unfortunately, this is where things went wrong. While the vet was friendly, my concerns were dismissed and my dog was misdiagnosed. My dog suddenly began having severe mobility issues that worsened over several days; unable to walk or stand properly, arched back, obvious pain. Despite this, Country Brook insisted it was simply a severe flare-up of his knee issues and pushed for emergency double knee surgery, even though his knees were checked and found stable just four months earlier by his primary vet. My concerns that something else was going on were brushed aside. I sought a second opinion from his regular vet of seven years the very next day. They immediately identified the issue as spinal, not his knees. X-rays confirmed it was not surgery-grade, and given that my dog is epileptic, the surgery recommendation was especially concerning. He was diagnosed with a pinched disc, prescribed appropriate medication, and placed on strict crate rest. Two weeks later, he’s doing significantly better. Pricing: Pricing was reasonable. I paid approx. $460 for the exam, X-rays, and medications, which is in line with other local practices. Overall: It’s sad to say this place isn’t what it used to be. Country Brook once provided thoughtful, thorough, and compassionate care, but that magic seems to be gone. While others may have good experiences, I strongly encourage pet owners to trust their instincts on this one. TL;DR: Friendly front desk, easy scheduling, fair pricing. However, my dog was misdiagnosed, and an unnecessary, major surgery was pushed when the real issue was a spinal injury.
7 months ago

Victor A Martinez

My expirience was mostly positive except for the way I was spoken to by a doctor after explaining I was on a tight budget. I assume she became hostile because she thought I was not going to pay but I never said that. After the doctor left one of the nurses attended to me and was far more friendly. My kitten had worms and I required Pancur as the OTC medicines did not treat the specific type of infection she had. I understand its a buisness but I would not had gone to the vet without funds. I felt embarrassed and will not be returning to the clinic because of that negative interaction. That said the nurses were great and very attentive. I obviously paid for the medication but still felt uncomfortable by the way I was treated. The initial consultation was $65 wich is on the lower side for new clients but if you are on a budget I guess dont bring it up less you will be spoken to in a aggressive manner. The nurses were awesome and attentive at least.

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