Where is Erie Canal Animal Hospital located?

Erie Canal Animal Hospital is located at 370 S Union St, Spencerport, NY 14559, USA, in Spencerport, NY.

What veterinary specialties does Erie Canal Animal Hospital offer?

Erie Canal Animal Hospital offers General Practice at its Spencerport location.

How can I contact Erie Canal Animal Hospital?

Erie Canal Animal Hospital can be reached by phone at (585) 349-7387 or online at eriecanalah.com.

Erie Canal Animal Hospital

Erie Canal Animal Hospital is a general practice in Spencerport, NY.

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About

Erie Canal Animal Hospital is a general practice in Spencerport, NY. Located at 370 S Union St, 14559.

Contact & hours

Address

370 S Union St
Spencerport 14559

Phone

(585) 349-7387

Website

eriecanalah.com

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4.6 · 305 Google reviews

Recent reviews

5 months ago

Rachel Mountain

I wanted to recognize and thank the staff for their wonderful support and compassion. A few weeks ago, my husband and I had to make the tough decision to put our elderly lab, Izzy, down and the genuine kindness everyone showed us was very comforting during a time of heartbreak. Izzy was me and my husband’s first “baby” together and saying goodbye felt sudden, even though she lived 14 wonderful years. Everyone assured us that we were making the “right” decision and the dr and techs even provided Izzy with an ice cream sundae for a last hurrah. I don’t think we will ever stop missing her but we will always be comforted by the fact that she was surrounded by love and kindness in her final moments. Thank you to everyone who helped us and thank you for the very kind card.
9 months ago

Samantha Buckingham

Unfortunately we recently had to put our cat down here. However, the staff was amazing through the whole process. The doctor clearly cared about what she does and felt for us. We have been using this vet for years and don't have a single complaint. They are great with customer service and I wouldn't have trusted my cat to get better care anywhere else. Our cat had surgery here a couple years ago, always got in for concerns, and the staff does amazing with everything. When our hearts our ready for another fur baby this will be our go to. Thanks to all the wonderful staff for taking care of our old lady all these years. Thanks for all you do especially the hard stuff. 💓 *Pictured is our 17 year old queen Cailey RIP 1/6/26
2 months ago

Tracy Dettore

Entire staff very kind and empathetic! We have been through a lot with our dog and everyone is so genuine! Special thanks to Dr Bernhardt ! She didn't give up on our old girl! You guys are truly amazing! Skye appreciates you too!

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5 months ago

Genesis King

i called on friday to see if they had any availability to see my cat before monday. i explained that he was sedated the weekend before for a hemotoma drain. i also explained that the hemotoma reformed & that my cat is very anxious outside the house & requires sedation. the receptionist checked with management & got approval to see my cat saturday @10:30. i arrive to my appointment 15 minutes early. the assistant brings us back on time. she tells me that she read the report from the emergency vet & saw that they needed to sedate him. we recap the emergency apt. she tells then me that i need to take him out of the cage to weigh him. she refuses to look at or interact with my cat at all. he doesn’t come out because he’s afraid & in pain. she then proceeds to go talk to the doctor & tell her that it’s going to be too much work & that my cat is uncooperative. i can hear them talking behind the door about how they “don’t want to deal with this today” & how they want to go home early. they then come back in & inform me that we’re 1/2 way though the appointment & “don’t have time to sedate him & don’t feel like getting bit today”. the doctor says this at 10:36. i noted the time because we literally just got into the room. you are open until 12. i’m sorry? are you not literally a veterinarian? you’re literal job is to help sick animals. even when they’re afraid or when you want to go home early. they then tell me the only way they’ll touch him is if he has gabapentin & even then if he doesn’t come out of the cage they’re not sure. do you guys only help dogs? like is this a cat problem?? i have never experienced such disinterest & lack of care. they wasted my time & made my cat have to sit though an anxious car ride crying 30 minutes both ways. all because they want to go home early. this place sucks. do better by your patients. don’t work on the weekend if you don’t want to be there.
a year ago

Sue Mussaw

We were unfortunate enough to need an urgent care facility for one of our dogs over a holiday weekend. Thank goodness Erie Canal was open and able to get us right in. The dog needing care is a quite an uncooperative wiggle worm and they were able to staple his wound up with no pain and no anesthesia! He was bad and chewed them out an hour later and they got us right back in again and at no charge the second time. Everyone there was an absolute delight to work with. Thanks for all you do and keep up the good work!

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Erie Canal Animal Hospital

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