Where is VCA Stoney Creek Animal Hospital located?

VCA Stoney Creek Animal Hospital is located at 626 W Mallard Creek Church Rd, Charlotte, NC 28262, USA, in Charlotte, NC.

What veterinary specialties does VCA Stoney Creek Animal Hospital offer?

VCA Stoney Creek Animal Hospital offers General Practice at its Charlotte location.

How can I contact VCA Stoney Creek Animal Hospital?

VCA Stoney Creek Animal Hospital can be reached by phone at (704) 717-0616 or online at vcahospitals.com/stoney-creek.

VCA Stoney Creek Animal Hospital

VCA Stoney Creek Animal Hospital is a general practice in Charlotte, NC.

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About

VCA Stoney Creek Animal Hospital is a general practice in Charlotte, NC. Located at 626 W Mallard Creek Church Rd.

Contact & hours

Address

626 W Mallard Creek Church Rd
Charlotte

Phone

(704) 717-0616

Website

vcahospitals.com/stoney-creek

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4.4 · 371 Google reviews

Recent reviews

7 months ago

Finn Brantley

Dr. Reed was fantastic on making sure miso felt comfortable during his vet appointment! hes feeling so much better and eating regularly after getting some medicine! prices were reasonable for what I was getting but I can see where it could get pricey depending on what is it! I definitely recommend Dr. Reed if you go here, he will make sure your animal is comfortable and healthy!
a year ago

Nancy Romo

**PET PARENTS BEWARE** The staff at this clinic is either not knowledgeable enough, lacks experience or they are just scared to deal with some situations. Also prices are pretty excessive. My cat Karma was having diahrrea and vomit on a wednesday. By thursday night she was already looking better but then friday morning I noticed her very lethargic and with heavy breathing. Thinking she was getting dehydrated I decided to take her to the vet. After a few calls to different doctors I made the choice on VCA. The price for the physical exam was higher than other places ($115) but they had a coupon for a free exam on first visits so I headed there. Coming in everybody was really nice, the nurse asked me questions and explained what the plan was. They were going to charge me $115 for a fecal exam. I agreed to it, so they took Karma to check her vitals. Well, here is where everything took a turn. After a few minutes the doctor comes through the door and drops the biggest bomb on me. She tells me Karma's heart is failing and her lungs sound like they have fluid in them. An x ray needs to be done to get a diagnostic and she might need oxygen so she says I need to take her to ER but warns me I might be looking at a $2000-$3500 bill or more if she needs a cardiologist and still she can't guarantee Karma will get better. At this point I'm already a mess but then she suggests that if I don't have the funds for that, the other option is to put her down...When I tell you the emotional damage this caused me! I asked about doing the x-rays there at VCA instead, expecting it to be cheaper. I was told it would cost me $800 to get them done there plus I think she said other $400 to keep her there until they had time to deal with her... Looking back none of this made sense but I was in such poor mental state that I wasn't processing it. Now, the only reason I am giving 2 stars is because they truly honored the cupon and didn't charge me anything. I left. I ended up refusing everyhting and taking Karma somehwere else for a second opinion. Best thing I did. I took her to Birkdale Animal Hospital in Huntersville by somebody's reccomendation. They only charged me $250 for the x-rays, kept her in observation for $0 and diagnosed her with pneumonia. We were sent home with antibiotics and only a $417 total bill. Karma is now fully recovered and doing well. I belive the staff at VCA had the best intentions to help but just don't think they are super competent. Always get a second opinion if you're able to.
5 years ago

Daisy C

I've taken my pup here for a year now and while it's pricier than where I used to live I think the higher cost of living in charlotte accounts for that. The staff is friendly and currently has curbside dropoff/pickup available although if you live nearby and walk there's a bench outside you can wait on. The service is speedy, I've never had to wait long and they'll go over everything with you on the phone. I like the convenience of this location and they also offer boarding and daycare.

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a year ago

R B.

My heart is heavy writing this review. I had a 4pm appointment for my German Shepherd who was not being her usual self. After letting her use the potty outside, I walked in at 4:03 PM and stood behind another customer dropping off her dog to be boarded and who was inconsiderately chatting away with the girl at the desk. When it was my turn (now 4:13 PM) I got the, "I'm sorry you are more than 10 minutes late, we cant see you". "You can wait to be squeezed in and it'll be a 1.5 - 2 hour wait, or you can come back tomorrow morning" I told her I wasn't late and that I'd been standing there the whole time and she nodded and said she'd go ask her manager since "technically it's my fault you waited this long to be checked in " - the girl comes back and says "the doctor is busy with a Euthanasia situation, so its going to be a while - I recommend you reschedule for tomorrow " I Reiterated that I felt like my girl wasnt well, but received Zero compassion or understanding in return. I waited 30 minutes and then made the decision to go home and let my dog rest comfortably rather than the stressful environment of being at the vet. I chose to go to another vet the next morning. It was too late 💔💔 We had to say goodbye to the most gentle, sweetest dog anyone could ask for. I am not pointing all the blame on VCA completely... but had she been seen at her appointment rather then the desk girl chatting away and then saying I was late when in fact I was not , things could have had a very different outcome, and my girl would still be here with us. 💔 Do better please VCA. 😔
6 months ago

Beth Landress

VCA Stoney Creek animal hospital should be ashamed of themselves. I always knew they were over priced, but now it's excessive. I have a pet that has epilepsy. He's dependent on his medication. Typically he has a phenobarbital blood test once or twice a year to ensure he's at a therapeutic level. It's not a vet visit. It's always been a pricey blood test. Today they asked me for $621. They didn't mention their price had gone up again when I made this appointment. Luckily before taking my pet they asked me a few questions and then asked if $621 was ok. I made it very clear it wasn't, and taking advantage of people with sick pets is shameful. A vet came out and asked if I'd like to talk privately in an exam room. I declined. I felt everyone should know what this office is doing. She shared that they don't set the prices. VCA does. It's a corporation. Frankly I don't care. They aren't doing anything different from other vets in the area. In fact I called another vet while waiting to speak with someone about the pricing. That saved me $400. If I want to drive a little further it would save me another $66 dollars. Again, I understand my pet needs are going to cost more, but not $621 for this test. Even a complete one with liver panel wasn't this expensive at the other two excellently rated vets 10 or 15 minutes from their location. I looked back at my other prior visits. In 3 years the price has doubled. VCA Stoney Creek animal hospital do better. Some people's pets are dependent on the medical care they need to live a decent quality of life. Don't take advantage of the love we have for our fur babies.

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VCA Stoney Creek Animal Hospital

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