What types of surgical procedures are offered at Modern Animal Russian Hill?

The clinic offers a range of soft-tissue surgeries performed by licensed veterinarians in a fully equipped surgical suite. Each procedure includes general anesthesia, continuous monitoring, pain management, and personalized recovery plans to ensure pet safety and support at every step.

What dental services are available for pets at this clinic?

Modern Animal Russian Hill provides comprehensive dental services to maintain pet oral health. These services include cleanings performed under anesthesia, full-mouth radiographs, and extractions when necessary. They also develop personalized care plans to address concerns like tartar buildup, gum disease, and other oral health issues.

How does the 24/7 virtual care service function for pet owners?

The 24/7 virtual care service allows pet owners with an All Access or Essential membership to chat with or video call a licensed veterinary professional anytime. This service helps with general questions, symptom triage, guidance on mild illnesses, and determining if an in-person visit is needed.

What types of conditions are addressed through the urgent care service?

Urgent care at the clinic addresses health issues that need attention sooner than a routine visit but are not emergencies. Examples include minor injuries, sudden changes in appetite or behavior, signs of illness, vomiting or diarrhea lasting longer than a day, limping, and urinary issues.

What pharmacy services does Modern Animal Russian Hill provide?

The clinic operates a full-service pharmacy offering prescription medications, preventatives, and prescription diets. Pet owners can pick up items in the clinic or arrange for home delivery with an optional autoship service for ongoing needs. Current testing is required before prescribing flea, tick, and heartworm prevention.

Modern Animal Russian Hill

Modern Animal Russian Hill is a general practice practice in San Francisco, CA.

Get Directions View on Maps ↗ Call (415) 715-1150 Book Consultation

About

Modern Animal Russian Hill offers a comprehensive range of veterinary services, including primary care, urgent care, dentistry, and soft-tissue surgery. The clinic provides preventive care, wellness exams, vaccinations, and treatment for common and chronic conditions. A notable feature is their 24/7 virtual care, allowing pet parents to consult with licensed veterinary professionals for general questions, symptom triage, and guidance.

The clinic also features a full-service pharmacy with options for in-clinic pickup or home delivery, including autoship for ongoing medication needs. Located in San Francisco's Russian Hill neighborhood, the clinic aims to support pets through all life stages, fostering relationships with both animals and their owners. Complimentary parking is available in a connected garage for convenience.

Photos

Photos via Google · Deanne Gaglio, Modern Animal Russian Hill, Eddie Valadez

Frequently asked questions

What types of surgical procedures are offered at Modern Animal Russian Hill?: The clinic offers a range of soft-tissue surgeries performed by licensed veterinarians in a fully equipped surgical suite. Each procedure includes general anesthesia, continuous monitoring, pain management, and personalized recovery plans to ensure pet safety and support at every step.
What dental services are available for pets at this clinic?: Modern Animal Russian Hill provides comprehensive dental services to maintain pet oral health. These services include cleanings performed under anesthesia, full-mouth radiographs, and extractions when necessary. They also develop personalized care plans to address concerns like tartar buildup, gum disease, and other oral health issues.
How does the 24/7 virtual care service function for pet owners?: The 24/7 virtual care service allows pet owners with an All Access or Essential membership to chat with or video call a licensed veterinary professional anytime. This service helps with general questions, symptom triage, guidance on mild illnesses, and determining if an in-person visit is needed.
What types of conditions are addressed through the urgent care service?: Urgent care at the clinic addresses health issues that need attention sooner than a routine visit but are not emergencies. Examples include minor injuries, sudden changes in appetite or behavior, signs of illness, vomiting or diarrhea lasting longer than a day, limping, and urinary issues.
What pharmacy services does Modern Animal Russian Hill provide?: The clinic operates a full-service pharmacy offering prescription medications, preventatives, and prescription diets. Pet owners can pick up items in the clinic or arrange for home delivery with an optional autoship service for ongoing needs. Current testing is required before prescribing flea, tick, and heartworm prevention.

Contact & hours

Address

1650 Pacific Ave
San Francisco

Phone

(415) 715-1150

Website

modernanimal.com/clinics/russian-hill

4.6 · 126 Google reviews

Recent reviews

6 months ago

Abhi Bhat

We have been taking our dog to Modern Animal since he was 3 months old, across multiple locations, and it has been sad to watch the quality of care decline to the point where we are now completely done with this chain. Our most recent experience at Modern Animal Russian Hill was the breaking point. We drove in from Berkeley for a follow up after an emergency hospital visit. The clinic’s initial plan was to have us drop him off, put him in a kennel for three hours, and give him strong sedatives before we even had a proper, transparent conversation about whether that level of sedation was necessary or safe for him. Baloo has active medical issues, so this plan felt risky and careless. No one clearly explained why heavy sedation was needed, what drug they would use, or what alternatives existed, such as lighter sedation, a shorter stay, or us being present with him. What made it even worse is that we never even met the vet, Dr Chiara Tice. After driving all the way from Berkeley, every part of this plan was communicated indirectly through staff. There was no direct conversation with the doctor to walk us through the reasoning, answer questions, or tailor the plan based on what we already knew from the emergency visit. That lack of access and transparency was a huge red flag. The estimate we were given was another major concern. The cost for this follow up at Russian Hill was higher than what we paid at the emergency hospital, because they tried to bundle in more than six hundred dollars of “highly recommended” tests. The ER discharge notes were very clear that Baloo mainly needed a follow up X ray to track improvement, not a full panel of extra diagnostics. As long time clients who were already stressed about our dog, it felt less like medical guidance and more like being upsold. Based on this experience, I did not feel confident in Dr Chiara Tice’s judgment or approach to managing a more complex case like Baloo’s, especially given that we were not even given the chance to speak with her directly. If she is going to handle cases like this, I strongly feel she should be shadowing a more experienced veterinarian and spending more time in direct consultation with pet owners. Unfortunately, this is not an isolated incident. At Modern Animal Berkeley, we also had a poor experience with Dr Kristi Dunckel, which again felt like a situation where the vet was out of her depth and unsure how to manage Baloo’s condition. These back to back encounters with what felt like inexperienced vets have completely eroded our trust in this chain. To be fair, it has not all been negative. About two weeks before the Russian Hill visit, Baloo saw Dr Sindell at Modern Animal Berkeley, and that appointment was much better. It was more thoughtful, more confident, and clearly explained. That contrast is part of the problem. The quality in this chain is very inconsistent. You might get a competent vet like Dr Sindell, or you might end up with someone who feels inexperienced, inaccessible, and quick to default to sedation and expensive testing. If you are considering Modern Animal, my honest advice as a long time client is to be very cautious, especially with newer vets. Ask detailed questions about any proposed sedation, including why it is needed, what will be used, the dose, risks, and alternatives. Compare their recommendations with your emergency or specialist notes, and do not be afraid to push back if they start stacking “highly recommended” tests that were not indicated. Do not hesitate to walk away if the plan does not feel safe or transparent. When your pet is sick, you are already stressed and scared. In our recent experiences, especially at Russian Hill and with some visits in Berkeley, Modern Animal did not make things easier, clearer, or calmer. It added confusion, pressure, and worry. After years of loyalty, we no longer trust this chain with Baloo’s care. We are done with Modern Animal.
2 months ago

Ishaq El-Amin (Gordie Mac)

I've been taking my pup Lelu to Modern Animal for almost 3 years now and they are a great group of people to have take care of your pet. Lelu doesn't particularly like going to the vet, but they are all very understanding and attentive to her needs/sensitivities. Our most recent visit was probably her best vet visit in our 5 years together. However, it quickly went south upon leaving; when Ms. Lelu had an allergic reaction to the vaccines she received. We quickly came back and the staff jumped into action and took great care of my sidekick. They were able to quell the symptoms and kept a close eye on her until she was ready to head home. I honestly can't see use going anywhere else for care. Any of their locations will do an excellent job of caring for your littlest family member(s). I've recommended friends and would recommend them to anyone needing reliable care.
2 months ago

Leah Womelsdorf

Modern Animal is the best! My cat is very anxious and shy. The care team makes her feel the most comfortable I’ve ever seen her in an office. Even with all the high tech resources, there’s such a present personal level of care. It’s the best of both worlds, I can’t recommend it enough.

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2 months ago

Rachel Insoft

We love modern animal! Our dog actually RUNS inside and up the stairs because he has such a great time there. I can't say that about any other vet! The app with live - chat features has helped our anxious brains especially when our dog was young and we had lots of questions.
3 months ago

Cindy Chin

I've never had a terrible experience at this Modern Animal location! I have a senior pup which requires me to come every month for routine injections as well as regular senior screenings. The staff, which includes the vet technicians, front desk, and doctors, are all incredible and have the best attitude. Dr. Popp is nothing short of exceptional! I've also seen Dr. Raissa and she is also amazing :) Would highly recommend over and over again!

Reviews via Google

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